Legal Information

Rabona Terms & Conditions — The Complete Guide for Members

This page explains all the rules and conditions for using the Rabona platform. Please read carefully before opening an account.

Last Updated: January 2026
Legal Obligations
18+ Only
Written in Bengali
In Plain Language
Regular Updates
Always Up to Date

Key Highlights of the Terms & Conditions

Quick Summary — full details below

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Account Registration
Each person may register only one account. Please provide accurate information during registration, and you must be 18 years of age or older.
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Deposits & Withdrawals
Pay via Mobile Pay, Nagad, or Rocket. Account verification must be completed before withdrawals. No hidden charges.
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Bonus Terms & Conditions
Each bonus comes with specific wagering requirements. Make sure you understand them fully before accepting any bonus.
Betting Rules
Once a bet is placed, it cannot be cancelled (except in special cases). If a match is cancelled, your stake will be refunded.
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Security & Privacy
Your personal information will never be shared with third parties. All data is protected with SSL encryption.
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Responsible Gaming
Deposit limits and self-exclusion options are available. If you feel you have a problem, please reach out to our support team.
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Section 01

General Terms

By using the Rabona website or mobile application, you agree to be fully bound by these Terms & Conditions. These terms form a legally binding agreement between Rabona and its members.

Rabona is an online Sports Betting and lottery platform operating for users in Bangladesh. By using the platform, you confirm that you are an adult citizen of Bangladesh and are at least 18 years of age.

Important: Rabona reserves the right to update these terms and conditions at any time. Any changes will be communicated via your registered email or SMS.

These Terms & Conditions are written in English to ensure clarity for all members in Bangladesh. If any section is unclear, please contact our support team — they're happy to assist.

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Section 02

Account Registration & Eligibility

To create an account on Rabona, the following conditions must be met:

  • You must be at least 18 years old — no exceptions.
  • Each person may register only one account. Creating multiple accounts is strictly prohibited.
  • You must provide your correct name, mobile number, and date of birth at the time of registration.
  • Only one account can be registered per mobile number.
  • Members are solely responsible for keeping their account password confidential.

After registration, Rabona may request additional documents for identity verification at any time. Withdrawals may be temporarily suspended until this process is complete.

⚠️ Warning: Creating an account using someone else's information or providing false details is strictly prohibited. In such cases, the account will be terminated and all balances may be forfeited.

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Section 03

Deposit & Withdrawal Rules

Rabona currently supports transactions via Mobile Pay, Nagad, and Rocket. The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳500.

  • Deposit: Funds are typically credited instantly. If there's a delay, please wait up to 30 minutes before contacting support.
  • Withdrawal: Withdrawals are typically processed within 15–30 minutes of request. During peak hours, it may take up to 24 hours.
  • Daily withdrawal limit: The maximum withdrawal limit is ৳50,000 per day.
  • Transaction Charges: Rabona does not charge any additional fees. However, fees from your payment service provider may apply.

Account verification (KYC) must be completed before making a withdrawal. This is a one-time process — once done, you won't need to do it again.

Deposits and withdrawals from third-party accounts are strictly prohibited. All transactions must be made from the mobile number registered to the account.

Section 04

Betting Rules & Conditions

Rabona has specific betting rules that all members are required to follow:

  • Once a bet is confirmed, it cannot be changed or cancelled — though Rabona may consider exceptions in extraordinary circumstances.
  • If a match or event is cancelled, the full stake for that bet will be refunded.
  • If incorrect odds are displayed due to a technical error, Rabona reserves the right to void the affected bets.
  • If a connection is lost during live betting, the odds at the time the bet was confirmed will apply.
  • Placing bets on opposing outcomes of the same match across multiple accounts (arbitrage) is strictly prohibited.

Rabona always strives to offer the best possible odds. However, maximum bet amounts may be capped for certain events, and these limits vary by event.

Rabona uses internationally recognized data sources to determine betting results. If you have a dispute regarding any outcome, you may appeal to the support team.

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Section 05

Bonus & Promotion Terms

Rabona regularly offers a variety of bonuses and promotions. Each bonus comes with specific terms that must be followed:

  • Welcome Bonus: New members receive a 100% bonus on their first deposit. A minimum 10x wagering requirement must be met before the bonus can be withdrawn.
  • Reload Bonus: A minimum deposit of ৳1,000 is required for the weekly reload bonus. The wagering requirement is 5x.
  • Free Bet: Winnings from free bets are paid out in cash. The original free bet stake is not returned.
  • Cashback: Cashback bonuses are credited directly to your balance with no wagering requirements.

⚠️ Attempting to claim the same bonus multiple times or circumvent bonus conditions may result in account suspension. Rabona actively monitors all suspicious bonus-related activity.

Bonus offers are available for a limited time, and Rabona reserves the right to modify or withdraw any promotion at any time. To see the latest offers, Latest Promotions View the page.

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Section 06

Prohibited Activities

The following activities are strictly prohibited on Rabona and will result in permanent account closure:

  • Creating or operating multiple accounts.
  • Registering using another person's details or identity.
  • Using software bots or any automated method for betting.
  • Exploiting system vulnerabilities or bugs to gain an unfair advantage.
  • Sharing account credentials with others or selling your account.
  • Using Rabona for money laundering or any other illegal financial activity.
  • Cheating or harassing other members.

Rabona monitors all suspicious activity and reserves the right to take necessary action. Any balance associated with prohibited activity may be forfeited.

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Section 07

Account Closure & Suspension

Rabona reserves the right to temporarily suspend or permanently close an account under the following circumstances:

  • Violation of the Terms & Conditions.
  • Identity verification has not been completed.
  • If suspicious financial transactions are detected.
  • Extended inactivity exceeding 12 months.

Members may also request account closure at any time. Any remaining balance will be returned via the registered payment method, provided verification has been completed.

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Section 08

Responsible Gaming Policy

Rabona believes betting is a form of entertainment — it should never be treated as a source of income. We care deeply about the mental and financial well-being of our members.

  • Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
  • Betting Break: You can take a break from betting for a set period of time.
  • Self-Exclusion: A permanent account closure option is also available.

If you experience any issues with betting, email support@rabona.bio or reach out via live chat right away. For more information, Responsible Gaming View the page.

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Section 09

Privacy & Data Protection

Protecting your personal information is Rabona's top priority. All details provided at registration are securely stored using SSL encryption.

  • Your personal information will not be shared with third parties for advertising purposes.
  • Payment details are never stored on Rabona's servers.
  • Information may be disclosed in response to lawful requests from law enforcement agencies.

For more details, visit our Privacy Policy View the page.

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Section 10

Rule Changes & Updates

Rabona reserves the right to update these Terms & Conditions at any time. When changes are made:

  • An SMS will be sent to your registered mobile number.
  • You will be prompted to accept the updated terms upon logging in.
  • The last updated date on this page will be revised accordingly.

Continued use of the platform after any changes will be considered acceptance of the updated terms.

If you have any questions about the terms and conditions support@rabona.bio Ask us in Bengali via email or directly on live chat.

Read everything?

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